InterServer is a web hosting company that aims to give its customers with an all-in-one experience. It has been offering hosting services since 1999, a period of 21 years. InterServer not only provides shared hosting, but also dedicated servers, fast servers, and cloud hosting.
InterServer web hosting offers email, domain names, and a website builder in addition to hosting.
We carefully evaluate each web hosting service we review, evaluating the efficacy of its customer service department, uptime, speed, and general usability to help you decide which one is best for you and your business.
General Info & Hosting Overview
Our Rating: Our Verdict: 3.0
SPEED: 587 ms (August 2021 to July 2021)
UPTIME: 99.90% (August 2020 to July 2021)
SUPPORT: 24/7 Live Chat, Email, Contact Form, Knowledge Base
APPS: 400+ Apps (WordPress, Drupal, Mambo, Joomla, Magento, PrestaShop, etc.)
FEATURES: Inter-Proxy Caching, Intershield Security, Unlimited Email Accounts, Unlimited Storage and Bandwidth, Site Builder, Unlimited Domains, Weekly Backups, Cloudflare CDN, 1-Click Installs for 450+ Cloud Apps, 99.9% Uptime Guarantee, etc.
HOSTING PLANS: Standard, Pro, ASP.net, Email Hosting, Cloud VPS, Dedicated, Boost Email Hosting, Student Web Hosting, eCommerce Hosting
SITE TRANSFER: Free
PRICING: Starting at $2.50/month (Renews at $7.00/month)
Advantages of Using InterServer Hosting
InterServer provides a number of advantages. Let’s take a closer look at each of them.
1. No-Cost Email Accounts
InterServer offers free email accounts. Furthermore, these accounts are limitless, with no end-user limits.
This is not only beneficial to your company’s branding, but it is also one less monthly expenditure for you to bear. This eliminates the need to utilize a third-party service such as Google Workspace (previously known as G-Suite) to have a branded email account that matches your domain.
2. Site Migration for Free
Not every company that joins InterServer will be creating a brand-new website. Some of them have already created sites on other platforms and will need to migrate them to InterServer.
This is another another free service provided by InterServer.
Free migration is something we look for in a web host company. It alleviates the hassle of migrating your website.
3. 587 ms solid speed
In addition to uptime, speed is an essential consideration when selecting a host. Not only does Google punish sites that load slowly, but users are more likely to abandon your website if it takes too long to react.
According to one study, each extra second of load time (between seconds 0–5) reduces website conversion rates by an average of 4.42 percent, and the optimal speed for your conversion rates is 0–4 seconds.
InterServer says that its service has been particularly designed to give customers with the quickest possible webpage speeds.
Of course, we wanted to test it ourselves, so we built a test site on their platform that we will continually monitor over time.
Their assertions appear to be correct and InterServer hosting has provided a consistent average speed of 587 ms.
Average InterServer Speed
What is comforting is that InterServer has consistently delivered fairly constant speeds throughout the year, ranging between 400 and 500 ms. There were two months in total (January and February 2021) when the speed was faster than the aforementioned.
4-24/7 Live Chat Support
On every company’s website, live chat is a must-have communication tool. Not only is it the quickest way to contact customer service, but it also plays an important part in customer happiness – live chat has the highest consumer satisfaction score of 92 percent.
We tested InterServer’s 24/7 live chat assistance and were pleased with what we found.
InterServer took around a minute to react. Even if the customer service representative was a little laconic and grammatically wrong, we obtained all of the information we needed. Overall, it was a pleasurable experience.
5-30-Day Money-Back Guarantee
We always appreciate it when a web host is prepared to stand behind its service and provide new subscribers a no-risk situation.
InterServer offers a 30-day money-back guarantee to new customers — plenty of time to try InterServer and ensure that their customer service, reliability, and performance are to your satisfaction.
6-Free SSL Security and Intershield
InterServer’s hosting plans all include a free SSL certificate. This is a free security boost that will go a long way toward building confidence with your potential consumers.
If you don’t have an SSL certificate, Google may flag your site as insecure, which is a wonderful way to turn off clients before they ever visit your site.
InterServer also has Intershield security.
This is an InterServer security system that performs a variety of critical security functions, including:
- Blocking web attacks
- Scanning for viruses
- Includes a firewall built with machine learning
- Pulls from an in-house malware database
7-Unlimited SSD Storage Space
More costly providers, such as LiquidWeb, tend to limit the amount of space you may have on each plan. You pay more, but you also have fewer options for how much information you may provide on your website.
InterServer does not impose such restrictions on its subscribers.All shared hosting plans provide an unlimited amount of SSD storage space
8-Free Website Builder
Another advantage of utilizing InterServer is that the website builder SitePad is available at no extra cost with your membership.
This is ideal for newer firms who aren’t moving their website to the service. If they are just getting started and want to construct a website, they may do it using the same platform.
9-Easy to Use Dashboard and cPanel
InterServer uses cPanel for a dashboard interface, which is popular with a lot of hosting services and you can log in there via client area.
The first thing you’ll notice is that cPanel’s main page is very busy. It can even feel overwhelming at first.
You don’t, however, have to sift through infinite products to locate what you’re looking for. The top search bar makes it simple to locate a certain function. Simply put what you’re searching for into the search field, and cPanel will bring it up for you.
There’s a reason why cPanel is used by so many firms. Because of its style and search feature, it is simple to use and accessible to everybody.
Cons of Using InterServer Hosting
Now it’s time to check out the downsides of InterServer.
1. No Free Domain Included
While InterServer hosting allows you to buy a domain name, they do not provide free domains.
And you will have to pay to obtain a domain.
However InterServer hosting provides these names at a discount. Using a provider like GoDaddy, you could expect to pay approximately $15-$20 for a one-year domain registration.
InterServer costs around $7.99 per month.
There is, however, a catch. You will only pay $7.99 if you join up for one of their long-term programs. If you wish to sign up on a monthly basis, you will have to pay a higher fee. A.com name, for example, would cost $11.00 per month on a monthly plan.
2. Below-average uptime – 99.90%
When selecting a web hosting company, uptime is critical.
After all, you want to ensure that when you pay for a service to keep your wordpress site online .
The majority of the web hosting services we assess claim an uptime of 99.9%, but we like to do our own testing to give you with the most full and accurate information available.
Average InterServer hosting uptime .
It’s a good thing InterServer has a 99.9% uptime guarantee.
That is, they guarantee that the network will be available 99.9 percent of the time throughout the given month (excluding scheduled maintenance).
Credits will be awarded if they fail to satisfy their guarantee.
3. A scarcity of data center locations
The physical location of data centers may have a significant impact on the performance and uptime of your wordpress website.
If your server is located far away from its users, information will take longer to reach its destination. Because the process of acquiring data might be lengthy owing to more locations, it can also cause the site’s page load time to be slower, resulting in a bad user experience.
InterServer’s hosting servers are now hosted in four data centers, all of which are situated in the United States:
three in Secaucus, New Jersey, and one in Los Angeles. That’s not much, especially when compared to some hosts, who have 20 or more data centers spread around the globe.
So, if you’re located outside of the US or if most of your web traffic is formed by non-US visitors, you might
re-think whether InterServer is for you.
4. Deceptive Price Lock Guarantee
InterServer’s price lock guarantee lets you to maintain the price you agreed to when you signed up. This implies that your original sign-up fee is never susceptible to change, according to them.
However, upon closer inspection (and after speaking with their customer service representative), this appears to be false, as the guarantee is only valid during the registration time.
So, if you sign up for their monthly plan ($2.50/mo), the price lock guarantee is only effective for one month, after which you’ll have to pay the renewal price of $7 per month, which will no longer grow.
The same logic applies to their annual plans:
- $2.50 for 1 month. Renews at $7 for 1 month.
- $15.00 for 6 months. Renews at $42 for 6 months.
- $30.00 for 12 months. Renews at $84 for one year.
InterServer Cost, Plans, and Payment Methods
InterServer comes with only one shared hosting plan:
| Standard Web Hosting Plan | |
| Pricing | $2.50/month (Renews at $7.00/month) |
| Websites | Unlimited |
| Bandwidth | Unmetered |
| Storage | Unmetered |
| Email Accounts | Unlimited |
| Other Features | • Free SSL • Weekly Backups • 450+ Cloud Apps • Unlimited FTP Accounts, and more. |
Quick Facts
- Domain: No. Starts at $7.99/year.
- Ease of Signup: Easy.
- Money-Back:30-day money-back guarantee.
- Payment Methods: All credit and debit cards and PayPal.
- Hidden Fees and Clauses: The price lock guarantee is misleading.
- Upsells: No upsells.
- Account Activation: Quick account activation.
- Control Panel and Dashboard: cPanel.
- Installation of Apps and CMSs (WordPress, Joomla, etc.): One-click installs for 450+ cloud apps.
Do We Advise InterServer?
Yes !!! there are better alternatives.
With InterServer, you receive a highly secure host, excellent customer support, and lightning-fast performance. Not to mention the other freebies such as email and site migration.
The ability to construct your website, obtain email accounts, and host the website all through InterServer makes this an all-in-one solution, which is always preferable.
InterServer has demonstrated consistent page load speeds.
We are concerned about InterServer’s hosting inconsistency, which is also their main disadvantage.
While the names are not free, InterServer offers them at a discount, so it won’t make much of a difference.
Website link for a 95% discount.
Have you used InterServer before? Please consider leaving a review below — good or bad — doesn’t really matter as long it’s helpful to our visitors.
